Refund Policy

Introduction

At VENTHRIAL, we strive to ensure that our customers have a smooth and hassle-free experience. This Refund Policy outlines the conditions and procedures for obtaining a refund for any products or services purchased from our website.

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• The refund request must be made within 30 days of the purchase date.
• The product or service must be unused or in its original condition as received.
• Proof of purchase, such as an order confirmation, is required.

Non-Refundable Items

Certain items are non-refundable, such as:

• Gift cards
• Downloaded software products
• Special order items

How to Request a Refund

If you are eligible for a refund, please contact our customer service team at [email protected] with the following information:

• Your full name and contact details
• The order number and date of purchase
• Reason for the refund request

Processing Time

Once we receive your request, our team will review it within 5 business days. If your request is approved, the refund will be processed to your original method of payment within 10 business days.

Contact Us

If you have any questions regarding our Refund Policy, please do not hesitate to contact us at:

Email: [email protected]

Phone: +1 (555) 123-4567